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PODCAST

Kelly Jessop

Vice President, IBM Expert Labs, Americas Leader

IBM

Ingraining Client Centricity Throughout Your Organization

Apr 25, 2022 | 12m

It's all about putting the customer first... we know! So why are our organizations still struggling to implement this crucial element of client-centricity? In this podcast, Kelly Jessop outlines the three key challenges that large organizations face, along with three action steps to move things forward.

Gain Actionable Insights Into:

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  • The importance of repeating your strategy to ensure organization-wide consistency
  • How to get your sales management house in order
  • Keeping up with customer needs by staying close to them

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Hosted by Pippa Woodhead

Thinkfluencers

Kelly Jessop

Vice President, IBM Expert Labs, Americas Leader

IBM

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Topics

Leading a Sales Team Be a Better Sales Manager Build High Performing Teams Increase Your Deal Size The Customer is 👑 Be Customer-Centric Be a Sales Superstar Shorten Your Sales Cycle